How Helmsman collects, uses, shares and protects your personal data — and the rights you have over it.
This Privacy Policy explains how Helmsman Markets Ltd. ("Helmsman", "we", "us") handles personal data when you use our websites, applications and services (the "Service"). We aim to collect only what we need, be clear about why, and keep it safe.
Helmsman Markets Ltd. is the data controller for personal data processed through the Service. Our registered office is at [REGISTERED ADDRESS]. For any privacy question, contact us at privacy@helmsman.com [placeholder]. [If you appoint a Data Protection Officer or EU/UK representative, add their details here.]
We use personal data to:
Where data-protection law such as the GDPR applies, we rely on: contract — to provide the Service you sign up for; legitimate interests — to secure, analyse and improve the Service, balanced against your rights; consent — for optional marketing and non-essential cookies, which you may withdraw at any time; and legal obligation — to meet accounting, tax and other legal requirements.
We use cookies and similar technologies to keep you signed in, remember preferences, secure the Service and understand how it is used. Strictly necessary cookies are required for the Service to function. Analytics and any marketing cookies are used only with your consent where the law requires it. You can manage cookies through your browser and, where provided, our cookie banner or settings. [Add or link a detailed cookie list once your final analytics/marketing tools are confirmed.]
We do not sell your personal data. We share it only with:
We keep personal data only as long as needed for the purposes described here — for the life of your account and afterwards as required to meet legal, tax, accounting or dispute-resolution obligations. When data is no longer needed, we delete or anonymise it. [Set specific retention periods with your adviser.]
We use appropriate technical and organisational measures — including encryption in transit, access controls and the principle of least privilege — to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and keep your credentials confidential.
Depending on where you live, you may have the right to: access a copy of your data; correct inaccurate data; request erasure; restrict or object to certain processing; data portability; and withdraw consent at any time. Where the GDPR applies you may also lodge a complaint with your local supervisory authority. If you are a California resident, you may have rights under the CCPA/CPRA, including to know, delete and correct data, and to opt out of "sale" or "sharing" — note that we do not sell personal data.
To exercise any right, contact privacy@helmsman.com [placeholder]. We will respond within the timeframe required by applicable law and may need to verify your identity first.
Your data may be processed in countries other than your own, including where our providers operate. Where data leaves your jurisdiction, we put appropriate safeguards in place — such as standard contractual clauses or transfers to adequately protected countries — as required by applicable law. [Confirm the transfer mechanisms that match your actual hosting and processors.]
The Service is intended only for adults aged 18 or over. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
We may update this Policy from time to time. If we make material changes, we will take reasonable steps to notify you, for example by email or an in-app notice. The "last updated" date above always shows the current version.
For any question about this Policy or your personal data, contact privacy@helmsman.com [placeholder], or write to Helmsman Markets Ltd., [REGISTERED ADDRESS].
The short version: we collect only what we need to run the Service, we never sell your data, and you can ask to see or delete it any time.